We value and use your feedback!
Feedback is different than Product Reviews.
All feedback given on this page is reviewed and is used to improve the site or products. Feedback is a way for you to give suggestions to improve or change our site or products in an anonymous way. You help us with suggestions, privately and anonymously. We don't know who you are, but we accept and use your feedback so everyone benefits! Detailed comments providing specific information result in the best improvements. We only see feedback. No customers ever see feedback that is given on this page. We cannot reply to Feedback because it's anonymous, unless you tell us who you are in your feedback message! So, if you need assistance or a reply, then please use the Contact Us page or send an e-mail to firstname.lastname@example.org.
If you want to leave a Product Review for other customers to see then please go to the specific product page on the storefront that you want to leave the Product Review for. When you are on that product's page on the storefront then you would scroll to the bottom of that page. You will see a Product Review area at the bottom of the product page. You can leave a review about that product there and other customers will see what you wrote. Please only leave information about the product for that product page you are on. If you want to also leave a Product Review for another item, please go to that other item's product page on the storefront, scroll to the bottom, and leave a Product Review for that item. Product Reviews are also anonymous. You do need to log in to prove you have an account, but your information is not shown on the review and no one knows who left the review. Logging in is required to prevent anyone and everyone leaving incorrect or false reviews. That would be unhelpful to you and the other customers. The requirement to log in to prove you are genuine is important because customers rely on Product Reviews that are left by others.
REMINDER: WE CANNOT REPLY TO FEEDBACK LEFT ON THIS FORM. EMAIL US OR USE THE CONTACT US FORM IF YOU REQUIRE A REPLY.
-The RD Team